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Site map

 

1. Home

2. Our Approach

3. Team Building

3.1 Working Together: Building the Team
3.2 Developing High - Performance Teams
3.3 Executive Teamwork

4. Course Details

4.1 Up-Skilling the Individual

4.1.1 Developing Initiative & Assertiveness
4.1.2 Persuasive Communication
4.1.3 Strategic Negotiation
4.1.4 Enhancing Presentation Skills

4.2 Dynamic Customer Interaction

4.2.1 Face-to-Face Customer Service
4.2.2 Managing Customer Service
4.2.3 CRM and CEM: The Next Phase

4.3 Improving Company Performance

4.3.1 Constructive Conflict
4.3.2 Goal Setting & Goal Achievement
4.3.3 The Challenge of Change
4.3.4 Decision Taking & Problem Solving
4.3.5 Managing Your Time
4.3.6 Project Management
4.3.7 Thinking ‘Outside the Box’
4.3.8 Empowering the Organization

4.4 Developing Sales and Marketing

4.4.1 Successful Selling
4.4.2 Managing a Successful Sales Team
4.4.3 Key Account Management

4.5 Enhancing Managerial Skills

4.5.1 Managerial Leadership -
4.5.2 Learning to Lead
4.5.3 Running Effective Meetings
4.5.4 Coaching and Mentoring
4.5.5 Motivating Your Staff
4.5.6 Managing Cultural Diversity
4.5.7 Developing Managerial Core Competencies

5. Client Downloads

6. About Us

7. Recent Clients

8. Site Map

9. Contact Us








e-mail: info@synaptic.co.th | tel: (+66) 02-662-4443 | fax: (+66) 02-258-7222
Hitso Synaptic Ltd.: 8 Sukhumvit 47, Klong Tan Nua, Wattana, Bangkok 10110 Thailand